Job Description

Job description

Roles & Responsibilities:

Stakeholder and Communication Management:

Manage all aspects of project and program engagement from planning, external vendor relationships, scope change, solutioning, risks and issues

Deliver appropriate and effective executive level communication on capability and solutions

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Process and Delivery Execution:

Ability to translate high-level requirements into detailed documentation within the organization\'s context.

Ability to evaluate and analyze existing business processes and uncover areas for improvements.

Ability to envision and design end to end business processes, journeys and communicate and clarify requirements with developers.

Define detailed user stories based on business requirements

Ensure that user stories have sufficient details so that developers are able to estimate and work with them.

Define detailed business processes, spanning both online and offline aspects.

Coordinate with stakeholders to get detailed requirements, and ensure that they are met through proposed solution..

Actively participate in planning meetings between Product Owners and System analysts to explain the story requirements.

Work with the design team for requirements that require User Interface Design.

Consult Solution Architect or System Analyst for technical requirements.

Be available for Product Owner to discuss any dependencies or backlog topic. Assist the Product Owner in defining finer details of the product.

Assist on operational impact and ensure affected areas embed in operational readiness plan

Monitor and manage risks/issues related to scope creep

Ensure non-functional requirements are incorporated

Work with test manager and tester to translate business requirements into test scenarios

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Requirements:

Bachelor Degree in Engineering / Business / Finance or equivalent

Minimum 12 years of relevant banking and/or consulting experience

Strong business domain knowledge in banking. In particular unsecured loan products/credit cards

Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives

Understanding of technology and operational processes across functions / departments in the bank/market.

Familiar with change management processes and project management fundamentals

Experience in scoping and evaluation - Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation

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Please contact Devin Eng at +65 6950 0356 or DevinE@charterhouse.com.sg for a confidential discussion.

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EA License no: 16S8066 | Reg no.: R1980261

Only successful candidates will be notified.

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Charterhouse