Vp, Customer Investigation & Info Services, Rric

Singapore, Singapore

Job Description


About UOB

United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities

  • Leading a team to fulfilling various requests/orders like Production, Bankruptcy, Liquidation, Court, Garnishee, Injunction and Estate
  • Ensuring requests are processed with accuracy within standard Service Level Agreement or specific due date stated in the requests/production orders by the team.
  • Requests and Orders from both internal stakeholders within the bank and external parties like Law Enforcement Agencies, Government Authorities, Solicitors and Regulator must be fulfilled
  • All requests must also be processed in accordance with the Bank\'s Compliance guidelines
  • Main point of contact for various Law Enforcement Agencies (including MAS)
  • Responsible to conduct review and distribute Bank\'s Authorized Signatories to other financial institutions and related parties
  • Manage the team and ensure all audits, certifications and attestations are in order
  • Prepare Management Reporting and risk related management controls for the Department/Division
  • Review and implement process improvements and division automation initiatives
  • Leverage on Data Analytics and lead transformation initiatives for the Department/Division
  • Reporting into Head of Retail Recon & Investigations Centre under Singapore Retail Operations
Job Requirements
  • Bachelor Degree holder with 8-10 years of working experience in the banking sector
  • Experience in requests, orders, liquidation and estate
  • Knowledge in Bank\'s compliance and MAS
  • Managed a team previously
  • Good communication skills
Be a part of UOB Family

UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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Job Detail

  • Job Id
    JD1259772
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned