Location Singapore Salary Competitive Salary Job Type Permanent Ref BH-178085-3 Contact Grace Tham Contact email
Email Grace Contact phone
+65 6692 0744 Posted about 14 hours ago
About the company: A leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values \xe2\x80\x94 Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.
About the Department: Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations. We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure. Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.
Job Responsibilities:
Requirements Analysis & Elicitation
Collaborate with BU Specialists to elicit and review business requirements
Analyse and document the "to be" business and operations processes based on the agreed requirements and / or function points, perform impact assessment
Responsible to analyse and define detailed functional and non-functional requirements based on business requirements
Monitor and manage risks /issues related to requirements and scope creep
Write business functional release notes and contribute to deployment plan
Team Collaboration
Transition functional and non-functional requirements to System Analysts, and ensure a clear and complete understanding of the requirements
Work with Test Manager to translate business requirements into test scenarios
Facilitate / provide "Train the Trainer" on application enhancements
Maintain up to date knowledge base related to application features and processes (subject matter expertise)
Testing & Scope Management
Clarify test findings escalated by Test Manager and classify the findings accordingly (either as a defect or change request)
Perform impact assessment and estimation for Project
Change Request
Job Requirements:
Strong business domain knowledge in banking
Bachelor\xe2\x80\x99s degree in engineering/ business/ finance or equivalent
Strong quantitative, analytical, problem solving and process design skills that can translate analysis into solutions that meet business objectives
Understanding of technology and operational processes across functions / departments in the bank/market.
Resourceful team player
Familiar with change management processes and project management fundamentals
Strategic forward thinking approach to challenges with outstanding communications, influencing, negotiating and persuasion skills
Passionate, diligent and resilient individual with ability to thrive in ambiguity
Experience in scoping and evaluation \xe2\x80\x93 Defining overall considerations, including scalability, maintainability, cost, operations and technology principal risk to provide a recommendation
Minimum 10 years of relevant banking and/or consulting experience