Job Description

The Japan Research Institute (JRI) Limited is a subsidiary of Sumitomo Mitsui Banking Corporation (SMBC) Group. SMBC Group is a Tokyo-based bank holding company that is ranked among the largest 25 banks globally by assets under management. JRI provides comprehensive, highly value-added information services through the coordinated application of its 3 functions. i.e. information systems, consulting and think-tank. As a system integrator, JRI offers services in IT strategy planning, implementation and outsourcing to a broad range of industries and activities. JRI Singapore currently supports the overall IT functions of Sumitomo Mitsui Banking Corporation (SMBC) in Asia Pacific Region.
Responsibilities
Test Planning and Strategy

• Develop and implement the overall test strategy and test plans for projects or programs.
• Define the scope, objectives, and deliverables of testing activities.
• Identify and allocate resources (people, tools, and environments) required for testing.
• Estimate effort, timelines, and costs for testing activities.

Team Leadership and Management

• Lead and manage the testing team (internal/external, onshore/offshore), and other stakeholders during project/program implementation.
• Assign tasks and responsibilities to team members based on their skills and expertise.
• Mentor and coach team members to improve their skills and performance.
• Foster a collaborative and productive team environment.

Test Process Management

• Define, implement, and enforce testing processes, standards, and best practices.
• Continuously improve testing processes to enhance efficiency and effectiveness.

Test Execution Oversight

• Oversee the execution of test cases, including functional, regression, connectivity, SIT and UAT.
• Ensure that testing is aligned with project requirements and timelines.
• Monitor and manage defects, ensuring they are logged, tracked, and resolved in a timely manner.

Stakeholder Communication

• Act as the primary point of contact for all testing-related matters.
• Communicate testing progress, risks, and issues to project managers, developers, and other stakeholders.
• Provide regular status reports and metrics to senior management.

Risk Management

• Identify, assess, and mitigate risks related to testing activities.
• Develop contingency plans for critical testing scenarios.
• Ensure that risks are documented and communicated to relevant stakeholders.

Test Automation and Tools

• Promote the use of test automation to improve efficiency and coverage.
• Work with Automation Test team to oversee the development and maintenance of automated test scripts.

Quality Assurance

• Ensure that testing activities align with the organization's quality standards.
• Conduct root cause analysis of defects and implement preventive measures.
• Promote a culture of quality and accountability within the team.

Budget and Resource Management

• Manage the testing budget, including tooling, training, and resource allocation.
• Optimize resource utilization to ensure cost-effective testing.
• Plan for future resource needs based on project pipelines and organizational growth.

Reporting and Metrics

• Develop and maintain dashboards and reports to provide visibility into testing activities and outcomes.
• Track and analyze key performance indicators (KPIs) such as test coverage, defect density, and test execution rates.
• Use data-driven insights to improve testing processes and outcomes.

Compliance and Documentation

• Ensure that all testing activities are properly documented and auditable.
• Maintain a repository of test artifacts, including test plans, test cases, and test results.
• Ensure compliance with regulatory and organizational requirements.

Functional Test Subject Matter Expert

• Provide domain knowledge and testing expertise to guide QA teams in complex business and functional scenarios.

Requirements

• Experience as a Test Manager in banking/financial industry is highly preferred.
• Strong leadership and team management skills.
• In-depth knowledge of software testing methodologies (e.g. Agile, Waterfall, DevOps), especially Waterfall.
• Proficiency in test management tools (e.g. JIRA).
• Experience with test automation tools preferred (e.g. Selenium, ARIOS, UFT etc).
• Excellent communication, negotiation, and stakeholder management skills.
• Analytical mindset with a focus on problem-solving and continuous improvement.
• Certifications such as ISTQB Advanced Level, PMP, or Agile certifications are often preferred.

Skills Required