Job Description

The Japan Research Institute (JRI) Limited is a subsidiary of Sumitomo Mitsui Banking Corporation (SMBC) Group. SMBC Group is a Tokyo-based bank holding company that is ranked among the largest 25 banks globally by assets under management. JRI provides comprehensive, highly value-added information services through the coordinated application of its 3 functions. i.e. information systems, consulting and think-tank. As a system integrator, JRI offers services in IT strategy planning, implementation and outsourcing to a broad range of industries and activities. JRI Singapore currently supports the overall IT functions of Sumitomo Mitsui Banking Corporation (SMBC) in Asia Pacific Region.

Responsibilities

Test Planning and Strategy + Develop and implement the overall test strategy and test plans for projects or programs.
+ Define the scope, objectives, and deliverables of testing activities.
+ Identify and allocate resources (people, tools, and environments) required for testing.
+ Estimate effort, timelines, and costs for testing activities.



Team Leadership and Management + Lead and manage the testing team (internal/external, onshore/offshore), and other stakeholders during project/program implementation.
+ Assign tasks and responsibilities to team members based on their skills and expertise.
+ Mentor and coach team members to improve their skills and performance.
+ Foster a collaborative and productive team environment.



Test Process Management + Define, implement, and enforce testing processes, standards, and best practices.
+ Continuously improve testing processes to enhance efficiency and effectiveness.



Test Execution Oversight + Plan and manage the test environments and test data requirements.
+ Oversee the execution of test cases, including functional, regression, connectivity, SIT, UAT, security and performance testing.
+ Ensure that testing is aligned with project requirements and timelines.
+ Monitor and manage defects, ensuring they are logged, tracked, and resolved in a timely manner.



Stakeholder Communication + Act as the primary point of contact for all testing-related matters.
+ Communicate testing progress, risks, and issues to project managers, developers, and other stakeholders.
+ Provide regular status reports and metrics to senior management.



Risk Management + Identify, assess, and mitigate risks related to testing activities.
+ Develop contingency plans for critical testing scenarios.
+ Ensure that risks are documented and communicated to relevant stakeholders.



Test Automation and Tools + Promote the use of test automation to improve efficiency and coverage.
+ Work with Automation Test team to oversee the development and maintenance of automated test scripts.



Quality Assurance + Ensure that testing activities align with the organization's quality standards.
+ Conduct root cause analysis of defects and implement preventive measures.
+ Promote a culture of quality and accountability within the team.



Budget and Resource Management + Manage the testing budget, including tooling, training, and resource allocation.
+ Optimize resource utilization to ensure cost-effective testing.
+ Plan for future resource needs based on project pipelines and organizational growth.



Reporting and Metrics + Develop and maintain dashboards and reports to provide visibility into testing activities and outcomes.
+ Track and analyze key performance indicators (KPIs) such as test coverage, defect density, and test execution rates.
+ Use data-driven insights to improve testing processes and outcomes.



Compliance and Documentation + Ensure that all testing activities are properly documented and auditable.
+ Maintain a repository of test artifacts, including test plans, test cases, and test results.
+ Ensure compliance with regulatory and organizational requirements, particularly around data security and transaction integrity.

Requirements

10+ years of experience in software testing, with at least 5 years in test management roles. Proven track record in large-scale digital banking or financial services projects, ideally involving internet or mobile banking platforms for corporate or institutional customers. Strong leadership and team management skills. Excellent communication, negotiation, and stakeholder management skills. Strong experience in managing multi-vendor, distributed testing teams. In-depth knowledge of software testing methodologies (e.g. Agile, Waterfall, DevOps), especially Waterfall. Proficiency in test management tools (e.g. JIRA). Experience with test automation tools preferred (e.g. Selenium, ARIOS, UFT). Analytical mindset with a focus on problem-solving and continuous improvement. Solid understanding of security, compliance, and regulatory requirements in the financial industry. * Certifications such as ISTQB Advanced Level, PMP, or Agile Certifications are often preferred.