Job Description

Business Function
Group Technology enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group Technology, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.
Job Summary
We are looking for a results-driven Release and Deployment Team Lead to manage end-to-end release and deployment operations within SRE and Governance team. This role is responsible for resource planning and ensuring successful, compliant deployments in a 24/7 operational setting. The ideal candidate has strong leadership skills, a solid understanding of technology systems, and the ability to manage escalations and risk in a highly regulated environment.
Key Responsibilities

• Lead a team responsible for executing and supporting release and deployment activities across critical systems.
• Develop and maintain 24/7 team rosters to ensure uninterrupted coverage and smooth operations.
• Plan and allocate resources effectively, optimizing team performance across time zones.
• Act as the primary escalation point for release-related issues, ensuring timely resolution and communication.
• Coordinate with application owners, infrastructure teams, and project managers to plan and execute releases aligned with business priorities.
• Ensure all deployments meet regulatory, audit, and compliance standards required in the bank.
• Maintain structured release calendars and forward planning schedules.
• Produce post-deployment reports, incident summaries, and continuous improvement feedback loops.
• Participate in CCB meetings, Critical release planning meetings and support go/no-go decisions for critical releases.
• Maintain up-to-date documentation on release processes, team procedures, and escalation protocols.

Requirements

• Bachelor's degree in Computer Science, Information Technology, or related discipline.
• 10+ years of experience in IT operations, release management, or deployment coordination, with at least 2 years in a leadership role.
• Proven experience in a 24/7 operational support model.
• Familiarity with financial systems (e.g., trading platforms, payment gateways, core banking systems) and regulatory requirements.
• Strong understanding of CI/CD pipelines, ITSM processes, and deployment tooling.
• Excellent leadership, communication, and coordination skills with a detail-oriented mindset.
• Ability to handle high-pressure environments and manage complex release cycles.

Preferred Qualifications

• ITIL certification and/or PMP or Agile certifications.
• Knowledge of financial compliance frameworks (e.g., SOX, PCI-DSS).
• Exposure to cloud platforms (AWS, Azure) and infrastructure-as-code concepts.

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.