Job Description

VP, Technical Delivery Manager, Shared Platform

Posting Date: 02-Oct-2022

Location: Singapore, SG

Company: United Overseas Bank Limited

About UOB
United Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.
Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.

About the Department
Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.
We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.
Our Operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Job Responsibilities
Responsible for all aspects of software development and production support (Level 3) for multiple applications from Pre-project initiation, to functional design, development to production implementation and post implementation support; using established methods and technologies with off-the-shelf or custom solutions, and managing teams with a combination of internal staff, contractors and vendors.

• Work with a team of subject matter experts, business analysts, architects and software developers to deliver projects and change requests. Provide solutions, cost estimates, functional and design specifications
• Manage business stakeholder's expectation and establish best or alternative solutions that are feasible within the technology and timeline constraints
• Review solution design and effort estimates from the team and prioritize projects and change requests assigned to the team
• Drive consistency in solution design and delivery across applications and development teams
• Manage delivery of initiatives - projects and change request. Responsible for planning, manage vendor and in-house development, solutioning, implementing and maintaining software applications systems.
• Drive adoption of methods (E.g. Agile) and industry practices to improve quality and productivity outcomes
• Select, train, develop and manage technical team members in a conducive team environment
• Lead multi-vendor teams to successfully deliver solutions, manage multi-vendor teams to work amicably to support the bank's commitments
• Work with Test manager to formulate comprehensive system test plan aligned with project scope/Change request, quality requirements and targets
• Anticipate and resolve any development issues or risks either independently or together with the relevant stakeholders and propose alternative solutions as necessary
• Resolve issues ensuring escalation and communication to stakeholders as necessary
• Lead or contribute to cross-team improvement initiatives relating to methods, tools, people, architecture, project management and governance

Job Requirements

• Bachelor Degree in Computer Science, Engineering or similar domain; Related professional/technical qualification will be advantageous although not mandatory
• Complete understanding of project life cycle and Technology development models
• Strategic forward thinking approach to challenges with outstanding influencing, negotiating and persuasion skills
• Resourceful team player
• Strong technical knowledge and/or platform knowledge - Business Process / Workflow Automation / BAW / Case manager solutions / Java / Oracle.
• Good business domain knowledge in process re-engineering area
• More than 10 years track record in developing and delivering global/regional IT capabilities for a multi-national/regional company with annual budgetary responsibility
• More than 4 years leadership experience in managing IT delivery teams
• Experience in communicating with technical stakeholders
• Experience in banking industry preferred
• Experience in implementing large-scale, highly available applications or other large project implementation
• Proven result-oriented person with a focus on delivery
• Experience in actual systems development work, with prior coding, functional specifications and technical specifications and systems development and testing experience (in aggregate no less than 8 years)
• Good understanding and experience in software development cycle
• Highly effective communicating with technical stakeholders, proficient communicating with non-technical stakeholders
• Good problem solving, analytical, synthesis, system thinking and solutioning skills

Be a part of UOB Family
UOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.

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