Job Description

About UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices.Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentUOB Asset Management is a leading Asian asset manager with award-winning investment expertise in fixed income and equities. Headquartered in Singapore, we offer global investment management expertise to individuals, institutions and corporations from a regional network spanning Thailand, Malaysia, Brunei, Japan and beyond. Our comprehensive product suite includes innovative solutions covering retail unit trusts, exchange-traded funds and customised portfolio management services.Job ResponsibilitiesWe are looking for a Workplace Technology Engineer. You will be part of the founding key team member, working closely with the Chief Information Officer (CIO) and other team leads in the transformation of the business. If you are passionate about technology and digital transformation for business and want to be in a team where your views matter, learning and collaboration is part of the culture, please reach out and we would love to talk to you!You will be responsible for championing the design, migration and implementation of new workplace technology experience and its necessary infrastructure for UOBAM Group.

• Design and execute the standardization of workplace and infrastructure solution across the group, taking into consideration industry best practices and regulatory requirements.
• Implement and manage workplace technology solutions including end users devices, telephony, collaboration and office productivity tools, managed print. These will include the focus on Microsoft 365 suite, including emerging technologies like Microsoft Co-Pilot.
• Implement and manage network infrastructure such as WAN, Enterprise LAN, firewalls, routers, switches, load balancers, remote access and other network enabling technologies and applications.
• Implement and manage the Service Desk to handle service requests and incidents.
• Drive workplace technology and infrastructure service recovery to reduce system downtime and impact to internal users and external customer.
• Track service providers SLAs.
• Experimentation and recommendation of new workplace technologies. Keep abreast with technology development in the industry and regulators.

Job Requirements

• Bachelor's degree in Computer Science, Information Technology, or a combination of relevant professional experience.
• More than 10 year's relevant working experience in managing Workplace Technology and infrastructure. Financial services industry experience preferred but not mandatory.
• Experience in implementing and managing Microsoft infrastructure (i.e. Microsoft 365), including Active Directory, ADFS, Azure AD, SCCM, end point management tools.
• Familiar with WAN routing protocols, QOS, COS and experienced with Telco's business and operations and network protocols like DHCP, TCP/IP, and VPN.
• Relevant certifications in Workplace Technology and Networking preferred but not mandatory.
• Strong technical, analytical and engineering competencies with hands-on experience in managing workplace and infrastructure environments.
• Customer and service centric and able to communicate concisely and clearly with non-IT-savvy users.
• Knowledge of ITIL framework and IT service management concepts and Agile methodologies.

Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate's age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.Apply nowStartPlease wait...

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