Job Description

Are you looking to make a difference in a patient's life? At

Shengsheng International

(SSI), you will find an innovative culture that is patient focused and dedicated to making a difference. As an organization, we are united in our responsibility to create healthier futures.

What you will be doing

You will report to the local/regional Operations Manager (Or Station Manager). The position will be required to work independently as a member of the Operations team in providing a 24 x 7 customer-focused service to ensure all shipments are managed in a timely manner. This will include, among others:

1) Warehouse Operation

Load, unload and rack/shelve of packages scheduled for pickup/delivery/temporary storage

Check and confirm the correctness and completeness of consignments during pickups/deliveries

Compare received materials with documentation to certify concordance or identify discrepancies

Perform pre-pickup package preparation, specifically: preconditioning and pre-placement of packaging-materials and cooling-media; marking and labelling of shipments as per regulations

Manage the staging and sorting areas (packaging, supplies, labels, etc) to ensure proper placement of things according to labelled areas

Managing warehouse inventory accurately & efficiently AND maintaining required hygiene conditions (for packages and the entire warehouse environment)

2) Shipment Operation

Process job orders, organize collection and delivery of customer shipments (with internal/external drivers), and liaise with customers, agents, carriers, and other SSI offices for other tasks

Create, edit and maintain jobs (Exports /Imports) in the IT system

Provide a communication link between customers and office staff reporting any customer feedback immediately to operations

What your background should look like (minimum qualifications)

EXPERIENCE AND EDUCATIONAL REQUIREMENTS:

Strong customer service and/or operational experience Experience with logistics process AND project management An understanding of Imports and Exports processes and statutory requirements Sound experience using the Microsoft Office Suite, including Word and Excel Cold Chain package handling and/or shipment management knowledge a plus
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:

Strong interpersonal and communication skills Sound level of numeracy and demonstrated attention to detail Strong time management and organisational skills Sound written and verbal communication skills Problems solving skills Demonstrated ability to work flexibly within tight time schedules and in accordance with variable workload demands A calm and customer focussed approach Ability to take initiative Willingness to learn
Job Type: Full-time

Pay: $4,000.00 - $4,500.00 per month

Education:

Bachelor's or equivalent (Preferred)
Experience:

biomedical cold chain of air transportation: 1 year (Required)
License/Certification:

Applicants must be eligible to work in Singapore (Required)
Work Location: In person