Job Description

Fulfillment Operations

• Ensure pick and pack operations follow SOP and meet KPIs for their operations including packing accuracy, out of stock levels and volume handled

• Escalate out of stock and other inventory issues in a timely manner to reduce loss of business

• Recommend further process improvements that can be done in the Fulfillment Operations

Dispatch Operations

• Ensure dispatch and delivery team follows all SOPs for dispatch, returns, collections and cancellations

• Ensure timely and complete returns processing by resolving all variances between expected and actual returns amount

People Management

• Evaluation of all direct hires

• Impose sanctions / disciplinary action for any violations committed

• Recommends / initiate plan of action to control or reduce attrition rate

Admin / Reportorial Requirements

• Sales analysis and operations analysis based on business review requirements

• Prepare administrative reports such as but not limited to Billing Statements, Request for Payment, Cash Advances, and Purchase Requests

• Recommends cost-cutting measures to make the hub more profitable

Job Qualifications:

• Bachelor's Degree in any field, but preferable Industrial Engineering

• Must have at least 3 years of operations management experience, with 2 years managerial experience

• Knowledgeable in using Microsoft Office, especially Excel, and Google Drive products

• Understanding of general finance and budgeting, including profit and loss, balance sheet, and cash-flow management

• Have experience in warehouse operations at a managerial level in consumer goods, retail or logistics industries

• Is impact-driven and want to make a positive impact to the lives of Sari Sari store owners; ultimately playing a role in bridging the income inequality gap in the Philippines

• Have a problem solver attitude - and are able to get things done and meet your deliverables while keeping the bigger picture in mind

• Have an analytical mind with strong attention to detail

• Is good with people and know how to get the best out of them - warehouse operations is tough and demanding and the leeway for errors is low

• Have strong interpersonal and conflict management skills

• Is eager to learn new skills and continuously improve oneself

• Is willing to work extended hours if necessary

• Fluent in Tagalog and good working English.

ABOUT THE COMPANY: Growsari is helping to build the future of Sari Sari stores in the Philippines. Sari Sari stores are the largest retail channel and source of employment in the country, yet the average store owner barely makes her ends meet. We use technology to help them increase their earnings through four ways:

• Get cheaper sourcing of products by connecting them directly to companies (getting them access to better pricing and free delivery to their stores)
• Access new types of products to sell within their store (higher earning revenue streams such as bayad centers, e-commerce drop off points, wi-fi hotspots, store branding etc.)
• Access to financial services (give them access to working capital, consignment and other types of financial services that could help them grow, but they are currently excluded from)
• Help them monetize their data (get companies to pay for real-time access to sales data and ability to act on it on a per-store level - think the next generation of Nielsen Answers.

We are currently looking for competitive candidates to fill the position of WAREHOUSE OPERATIONS MANAGER.What's in it for you working for Growsari Enterprise?

• Competitive salary and benefits package
• Opportunity for career advancement
• Provision of HMO coverage
• Paid leaves
• Fun & exciting engagement activities

Head Office is located in Exxa and Zeta Towers, Bridgetowne Destination Estate, Eulogio Rodriguez Jr. Avenue, C-5, Quezon City, Metro Manila.Job Type: Full-timeBenefits:

• Health insurance

Schedule:

• Day shift

Supplemental Pay:

• 13th month salary

Ability to commute/relocate:

• Daet, Camarines Norte: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Required)

Experience:

• warehouse operations: 3 years (Required)
• supply chain: 3 years (Required)
• people management: 3 years (Required)