Job Description

Key Responsibilities

Inventory Management

: Monitor inventory levels, conduct regular stock checks, and maintain accurate records in the warehouse.

Receiving and Shipping

: Oversee the receipt of incoming goods, ensuring they are checked for accuracy and quality. Coordinate the packing and shipping of outgoing orders to ensure timely and accurate delivery.

Compliance and Safety

: Ensure compliance with safety regulations and company policies, promoting a safe working environment for all staff.

Team Support

: Assist in training new warehouse staff on procedures, equipment, and safety protocols. Work collaboratively with warehouse teams to ensure efficient operations and resolve any issues that arise.

Customer Service

: Address customer inquiries regarding order status and resolve any discrepancies or issues related to shipments.

Collaboration

: Collaborate with other departments, such as logistics, procurement, and sales, to ensure alignment and efficiency in operations.

Requirements and skills

Proven work experience as a Warehouse officer Highly effective supervisory skills and techniques Knowledge of warehouse software packages and MS Office proficiency Excellent communication and interpersonal skills Proven ability to direct and coordinate operations * Strong organisational and time management skills