Job Description

What the role is:

Ranked top 50 most attractive employers in Singapore - The Straits Times Singapore\'s Best Employers 2023

As Singapore\'s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

The Department of Communications is responsible for the marketing and publicity of Singapore Polytechnic (SP) and SP\'s corporate website is one of our key outreach platforms. The Webmaster is responsible for leading the strategic management of Singapore Polytechnic\'s website and ensuring that the website operates smoothly.

What you will be working on:

Responsibilities:-

Website Content Management

Oversee the revamp of the SP Website in collaboration with various internal/external stakeholders and work with the web vendor to ensure that timelines and milestones are well-planned and adhered to, including regular updates to management on the progress of the project

Create or adapt content for website in line with organisation strategy

Ensure content is updated for corporate pages (About SP) and corporate events (Graduation) on SP website

Work with internal stakeholders to ensure all content on the SP Website is accurate, current and updated

Manage web vendor for the creation of campaign webpages for corporate events

Website Administration and IT support

Day-to-day administration of the SP Website including creation/deletion of user accounts and troubleshooting user account-related issues

Provide support to internal stakeholders for website-related queries, including organising training sessions to ensure all stakeholders are up-to-date on best practices

Manage web vendor to work on Service Requests from the various schools and departments (evaluate feasibility, budget, timeline, etc.)

Manage the website budget and procurement processes

Web Traffic Analysis for actionable insights

Work closely with the content team to analyse the impact of paid campaigns in driving traffic to the website

Monitor website analytics data (WOGAA, Google Analytics, GTM) and provide timely updates to management, with actionable insights to improve the SP Website user experience

Support other administrative duties where required

What we are looking for:

Requirements:-

Degree in Information Technology, Computer Science, Computer Engineering, Marketing, Communications, Advertising or related fields

3-5 years of experience working on websites that use enterprise-level content management systems eg: Sitefinity, Sitecore or Drupal

Excellent project management skills, including managing external vendors, agencies and internal stakeholders

Knowledge on User Interface and User Experience design and best practices will be advantageous

Proficiency in basic website coding will be advantageous eg: HTML, CSS, Javascript

Proficiency in data analytics will be advantageous eg: Google Analytics

Proficiency in basic image editing software will be advantageous eg: Adobe Photoshop

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 7 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

About Singapore Polytechnic:

As Singapore\'s first polytechnic, Singapore Polytechnic (SP) prides ourselves in providing the best learning experience for our students in pre-employment and continuing adult education. The mission of SP is to prepare our learners to be life ready, work ready and world ready. Our vision is to be a caring community of inspired learners committed to serving with mastery.

Singapore Polytechnic