Attend to both phone enquiries and walk-in customers ensuring that the response
turnaround time is within the service standards
Prepare samples and required proposals/quotations for customers ensuring that
the quantity ordered and the products meet the requirements
Manage the issuance of samples for new accounts, refund and existing customers
ensuring proper documentation such as cash order and receipts are issued and
information is updated in the system
Make contact with existing customers with the aim to develop the relationship and
generate new business by sharing updates and new products
Understand customer requirements and present the appropriate products and
support services to meet the clients' requirements
Prepare proposal and manage clients' negotiation to close the sales contracts
Manage clients' enquiries and feedback on products and delivery timeline
Job Specification :
Possess at least a Nitec qualifications with 1-2 years of experience in sales
Bilingual in English and Mandarin to liaise with Mandarin speaking associates
Good communications and interpersonal skills
Resilient and sales oriented to achieve sales target
* Able to adapt changes in a fast-paced environment and multi-task
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