Job Description

Workday Support Analyst, Group Human ResourcesPosting Date: 22 Mar 2024Location:
Singapore (City Area), SG, 048624Company: United Overseas Bank LtdAbout UOBUnited Overseas Bank Limited (UOB) is a leading bank in Asia with a global network of more than 500 branches and offices in 19 countries and territories in Asia Pacific, Europe and North America. In Asia, we operate through our head office in Singapore and banking subsidiaries in China, Indonesia, Malaysia and Thailand, as well as branches and offices. Our history spans more than 80 years. Over this time, we have been guided by our values - Honorable, Enterprising, United and Committed. This means we always strive to do what is right, build for the future, work as one team and pursue long-term success. It is how we work, consistently, be it towards the company, our colleagues or our customers.About the DepartmentThe Human Resources function balances organisational aspirations and employee needs, as we accelerate and strengthen people capabilities to enable sustainable business growth at UOB. Our team of Human Resources specialists are guided by four employee commitments: do what is right, build meaningful careers, make a real difference and lead by positive example.Job Responsibilities

• Responsible for providing support and answering Workday related queries raised by employees within the bank globally
• Perform analysis and root cause identification on incident requests, research on solutions, and escalating to next level support where appropriate
• Serve as a liaison with Human Resources, Payroll, Benefits, Finance, Partnership Resources, IT teams, and other groups on matters pertaining to Workday system
• Manage tickets using internal case management system to compliance with agreed SLAs.
• Coordinate with internal teams to facilitate closure of queries and tickets
• Develop positive working connections with all collaborators.

Job Requirements

• Diploma in Information Technology/Computer Science
• Good working attitude and team player
• Previous working experience in support environment is a plus

Be a part of UOB FamilyUOB is an equal opportunity employer. UOB does not discriminate on the basis of a candidate\'s age, race, gender, color, religion, sexual orientation, physical or mental disability, or other non-merit factors. All employment decisions at UOB are based on business needs, job requirements and qualifications. If you require any assistance or accommodations to be made for the recruitment process, please inform us when you submit your online application.Apply now and make a difference.

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