Job Description

Line of Service Advisory Industry/Sector Not Applicable Specialism Advisory - People and Organisation Management Level Manager & Summary At PwC South East Asia Consulting, we help businesses to work smarter and grow faster. We partner with our clients to build effective organisations, innovate and grow, reduce costs, manage risk and regulation and, leverage talent. Our aim is to support businesses in designing, managing and executing lasting beneficial change.

The Experience Centre is part of PwC South East Asia Consulting. We help businesses, not-for-profits and governments create value and improve the way they work. From improving healthcare, to creating smarter cities and igniting South East Asia’s start up industry, you’ll build trust in society and solve important problems. We’re here because we love what we do and think we can be the best at it. Our culture is magnetic, our workplace is state-of-the-art, and beautifully purpose-built, and we have the skills and personalities fueling us to be bold, experimental, creative, and truly disruptive. About the Team The Difference is a business unit of PwC within Workforce Transformation located in the Experience Centre and a key differentiator in the consulting market. The Difference provides a collaborative and innovative approach to accelerating the design of solutions to complex business issues. Issues and solutions varying from leadership alignment, (digital) transformations to product development and improving business operating models. In order to do this, the Difference produces facilitated events ranging from strategic 1-3 day sessions to serial tactical workshops, all of which aim to assist our clients to solve complex business programs in accelerated timeframes. About the Role We are looking for a team member who is human-centred (including experience in design thinking and innovation training), digitally & design savvy and is passionate about collaboration. You will work as part of a high-performing team to produce client-facing sessions, leading a collaborative design and planning process, and facilitating sessions from the front of room. Through our sessions we seek to help solve our clients’ toughest problems and transform the way they work. As a Solution Designer, you are responsible for the appropriate scoping of The Difference sessions to solve critical thinking and execution issues across the client enterprise. Once scoped, sessions are designed and executed with a delivery team and a participant group of anywhere between 10 to 150. The Solution Designer is required to confidently grasp a range of business problems and lead a sponsor group through the design of sessions, activities and collaborations which facilitates solving these problems. You will manage - very hands-on - the delivery of this, in an environment that enhances and encourages creativity (which can be virtual, hybrid, and in-person). About You Behaviours The most important character trait of Solution Designer is being completely client focussed - to the point of supporting and coaching the client(s) in whatever goals they may have. Going the extra mile to create a unique, future-forward experience for all our participants, as expected of a cutting edge Experience Centre. Solution Designers must be great team players, who are equally as comfortable at the front of the room as they are working with a delivery team to complete practical tasks. They must be comfortable working in a diverse and multicultural team, within a non-hierarchical environment, open to constructive challenge and feedback, and enthusiastic about collaborating with colleagues of all grades and backgrounds to deliver great work. The work of a Solution Designer fluctuates in peaks and troughs and the Solution Designer must be flexible enough to prioritise and complete tasks during the peaks and maximise time for learning and business development in troughs. A Solution Designer is also bright, inquisitive, adaptable, well-organised, and has exceptional attention to detail. Effective communication and negotiation/persuasion skills are vital, as the Solution Designer has direct contact with the most senior levels of our client organisations, alliance partners, and vendors. While the work is intense, the environment is creative and we encourage/expect everyone to contribute innovative ideas. The Solution Designer should have a strong interest in design thinking - divergent, creative, integrative and curious. Essentials

• 7+ years in consulting and/or project management, acquiring good core foundation skills
• Experience in designing and facilitating workshops with varying levels of complexity
• Consulting and/project management background with knowledge of common organisational challenges.
• Strong interpersonal skills with the ability to manage senior stakeholder groups with diverse and conflicting views
• Ability to work independently, take initiative and direct others
• Bachelor degree in a relevant field (eg.e Psychology, Business, Experience Design etc,)
• A positive outlook and good interpersonal skills
• A detail oriented approach with excellent time management skills
• An adaptable/flexible service orientated approach
• A hunger and energy for a new challenge
• Extra credits for being well-versed in being certified in Design Thinking, Agile, planning, logistics and/or MG Taylor methodology

Computer Skills Required

• G-Suite, Microsoft Outlook, Word, Powerpoint, Excel
• Adobe CS ((including: Photoshop, Illustrator, InDesign) or other design skills are a big plus

The overall objective of the Solution Designer role is to design and deliver/facilitate The Difference design forums/sessions and collaborative engagements. Indicative responsibilities include:

• Scope transformational Design Forums/sessions (both in-person, hybrid and virtual sessions)
• Design detailed agendas for Design Forums/sessions
• Front of room facilitation, whilst working as part of a team to deliver/prepare workshops/sessions.
• Experience in customising and facilitating design thinking and/or innovation training for groups of participants
• Work collaboratively with subject matter expert teams across PwC to seamlessly customise and integrate content and the process experience of participants
• Managing stakeholders and establishing effective working relationships
• Overseeing commercials and managing project budgets
• Managing internal Risk and Quality processes for projects/engagements
• Manage specialised project teams of 3 - 20 for events
• Facilitate sponsor design teams to create alignment for project approaches
• Scope, compile and edit specialised executive summary documentation
• Contribute to ongoing creation and compilation of Design Methods work product, including manuals, wiki and explanations of process
• Providing career coaching role for other members of The Difference team

Education (if blank, degree and/or field of study not specified) Degrees/Field of Study required: Degrees/Field of Study preferred: Certifications (if blank, certifications not specified) Required Skills Optional Skills Desired Languages (If blank, desired languages not specified) Travel Requirements Available for Work Visa Sponsorship? Government Clearance Required? Job Posting End Date