Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

What this job involves:

As a Workplace Coordinator at JLL, you'll serve as the vital connection between our people and their physical workspace, ensuring every employee has what they need to thrive in their daily work environment. This role puts you at the heart of creating exceptional workplace experiences by managing day-to-day operations, coordinating services, and fostering an environment where collaboration flourishes. You'll be the go-to resource for workplace-related inquiries, and vendor coordination while maintaining the high standards that set JLL apart through our commitment to innovation and excellence. Working closely with cross-functional teams, you'll help shape a brighter way forward by ensuring our workspace supports productivity, wellbeing, and the seamless delivery of services to both internal teams and external clients.What your day-to-day will look like: User/Stakeholder Management

- Provide superior customer service to meet user's expectations

Procurement & Vendor Management

- Assist in the management of all contractors on site to ensure they perform to the required standards (including inspection of vendors' works)

- Assist in the procurement of vendors and services as required

- Assist with vendor onboarding assessment

Finance Management

- Assist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner

- Ensure prompt and accurate management of purchase orders, Goods received and account payable

Site Operations and Report Management

- Responsible for site facilities operational activities, not inclusive of mailroom, key press management, office supplies management, etc

- Responsible for onboarding and offboarding activities

- Conduct regular reporting and data compilation including space utilization analysis for headcount reporting, update office layouts using AutoCAD software, and prepare professional presentations and lease renewal proposals using PowerPoint

- Assist in the implementation of Industry Best Practice operations

- Seek ways to constantly reduce costs and improve operational standards

Any other support tasks and requirement as required by the Client Reporting Manager

Desired or preferred experience and technical skills:

Firm First Mindset

- Able to cooperate and work well with others to meet targets

- Support the team effectively as and when needed

- Proven ability to commit to flawless execution while complying with firm's procedures and standards

User Focus & Relationship Management

- Able to interact with employees across all levels & vendors with ease

- Ability to manage conflict and conflicting priorities

- Demonstrates ability to work with vendors to deliver efficient services

- Demonstrates proactive & professional approach to customer service

- Has a customer-oriented attitude

Prior facilities experience

- Proven ability to manage multiple and complex facilities operational matters on a daily basis

- Demonstrates ability to prioritize and manage the completion of facilities related activities in an efficient manner

Problem-solving skills - capacity to deal with ambiguity and solve complex problems effectively

Ability to effectively deal with stressful situations

Able to work independently

Self-motivated; confident & energetic

Flexible - able to adapt to rapidly changing situations

Goal-oriented - able to focus on meeting all performance targets

Strong communicator - good presentation skills and possesses strong verbal & written communication skills (English & local language); also an active listener

Exhibits honesty & trustworthiness

Experience with workplace utilization metrics, lease administration processes, and CAD software for space planning preferred



Required Skills and ExperienceAdvanced proficiency in Microsoft Office applications, particularly PowerPoint for presentations and proposal development



At least 2 years of prior experience in space planning, workplace management or related field preferred



Working knowledge of AutoCAD for office layout updates and space planning



Experience with space utilization reporting and workplace analytics



Demonstrated experience in preparing lease renewal proposals and client presentations



Knowledge of local occupational health and safety requirements, critical facilities and vendor management for specialized services is advantageous

Location:

on siteIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!About JLL -We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.

If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.