Job Description

JLL supports the Whole You, personally and professionally.



Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.



Position SummaryThe Guest Ambassador / Receptionist is the first point of contact for all visitors and plays a key role in shaping the workplace experience at the Client's offices in Singapore. In addition to managing front-desk operations, this role supports the Workplace Manager and Workplace Coordinator with event logistics, vendor coordination, basic administrative tasks, and communication with the landlord. The ideal candidate will be service-minded, well-organized, communicative, and proactive in supporting a dynamic and high-performance workplace environment.

Reception & Front Desk OperationsGreet all visitors, employees, and contractors with professionalism and warmth.



Manage visitor access and ensure all guests are properly registered and escorted as per Client policies.



Answer incoming calls and redirect them appropriately.



Maintain the reception area and lobby to high visual and cleanliness standards.



Coordinate courier dispatch, deliveries, and mail handling.



Workplace & Event SupportAssist the Workplace Manager and Coordinator with the preparation and setup of on-site events, town halls, celebrations, and engagement activities.



Help coordinate logistics with internal teams and external vendors (e.g., catering, setup).



Distribute event communications and manage RSVPs if needed.



Landlord Liaison SupportLog and escalate facility-related issues to the landlord (e.g., air-conditioning, lifts, restrooms) as instructed by the Workplace Manager or Coordinator.



Track open issues and follow up until resolution.



Maintain communication logs or ticket records for issues escalated.



Administrative & Vendor SupportSupport basic administrative tasks such as preparing and sending purchase orders (POs) to vendors.



Assist in maintaining contact lists, office supply tracking, and invoice follow-ups.



Help update trackers, spreadsheets, or records when required.



Customer Service & CommunicationProvide helpful information and assistance to employees and guests regarding the office layout, amenities, and services.



Share workplace updates and event information through digital signage or Slack posts when required.



Maintain a friendly, calm, and service-focused attitude at all times.



Key AttributesExcellent interpersonal and communication skills



Friendly, polished, and professional demeanor



Organized and detail-oriented with good time management



Tech-savvy with basic knowledge of Microsoft Office, Google Suite, or Slack



Proactive, service-oriented mindset with flexibility to multitask



If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table!



Personalized benefits that support personal well-being and growth:



JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.



About JLL -



We're JLL--a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.



Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.



Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.