Cartrack

Responsibility Handle customers enquiries via inbound calls and email correspondences Escalates enquiries or issues to relevant departments and ensure proper follow up Ensure quality customer service and maintaining good phone etiquette Provide customer support activities Manage and process sales agreement…

Responsibility Maintaining a positive, empathetic, and professional attitude toward customers always. Explain the different applications on our platform to customers and enhance Cartracks position as the technology partner of choice. Train customers on how to derive the most value from…