Answering customer questions, providing information, and addressing complaints. Answering phone calls and calling customers and vendors to follow up on appointments and deliveries. Compiling, maintaining and updating company records. Managing office inventory and working with vendors to ensure the regular…
Maintain knowledge and ensure compliance with departmental policies and standard service procedures. Supervise efficient upkeep of tools through proper usage of equipment and devices. Analyze all customer requirements and prepare plans resolve customer care related issues and satisfy customers. Monitor…