1 Year Contract Customer Service Executive (central, Office Hours Up To $3,700) #blm
Singapore, Singapore
Job Description
Description
Jobs Responsibilities
- Attend to inbound call and emails received
- Performing one-stop service delivery and promote first contact resolution.
- Provide feedback on challenges faced and/or improvement required to improve customer journey and contribute positively to Net Promoter Score.
- Collaborate with internal and external stakeholders to resolve customer claims or request amicably.
- Conduct outbound call to resolve customer needs.
- Perform after call work and other admin task as required.
- Prior customer service experience
Interested candidates, please email your resume to:
Attention: Lynn Mak Ling Ling (CEI No. R1986990)
bfcg5a@recruitexpress.com.sg
Recruit Express Pte Ltd (EA No. 99C4599)
Industry
Banking & Finance
Insurance
Specialization
Administrative Support / Secretarial
Customer Service
Location
Central
Employment Type
Contract / Temp
Salary
S$2,601 - S$4,000 / mth
If you meet the requirements of this role, please email a detailed resume in Word document to Lynn Mak Ling Ling.
CEI Registration No.: R1986990
Email: lynnmak@recruitexpress.com.sg
Tel: 64380998
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.
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Job Detail
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Job IdJD1283511
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned