Customer Service Executive / Sap / E Commerce / Up To $3.2k
Job Description
Customer Service Executive
5.5 Days Mon-Fri: 7am to 4pm & Sat: 7am to 11am
Location: Boon Lay MRT
Basic: $2800 - $3200 + AWS (depending on the qualifications & experience)
Main responsibility for attending to customer requests that can range from attending to phone calls on product availability, request for pricing, coordinating with sales team and work with production for build to order items, exports up to the fulfilment of orders from the warehouse team and last mile delivery to customer. On top of these roles, customer service personnel would be required to do office administrative work like filing, updates on pricing and support the e-commerce teams.
:
- Use SAP to enter orders, issue pick list, issue invoice and some Report
- Use associated information system to coordinate & control the cycle
- Work with Sales Team for any shortage of product
- Work with Production Team for any product allocation
- Work with Finance Team to confirm the payment received
- Work with Warehouse Team to ensure the customer requirement and stock availability etc
- Work with IT Team to ensure the issue raise up and resolved
- Work with various team to ensure customer orders are processed on time and accurately
- Administrative work like filing, updates on pricing and support the E-commerce Teams
- Attend Calls & Email order or Enquiries
Additional Information
Career Level
Not Specified
Qualification
Not Specified
Job Type
Full-Time
Job Specializations
,
Company Overview
Here at The Supreme HR Advisory, we pride ourselves on being a vibrant recruitment firm with strong Southeast Asia standing. We believe in customizing our services to your unique needs. We are dedicated, enthusiastic and we take innovative approaches in customizing our services. Our depth of experience enables us to understand each industry\'s challenges and provide expert advice on hiring requirements. Our goal is to leverage on our local knowledge and global expertise to deliver high-quality candidates specifically matched to the requirements of each of our client.
Additional Company Information
Registration No.
201426535W
EA No.
14C7279
Company Size
51 - 200 Employees
Average Processing Time
15 days
Industry
Human Resources Management / Consulting
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Job Detail
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Job IdJD1281407
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:$3200 per month
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Employment StatusPermanent
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Job LocationBoon Lay, Singapore, Singapore
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EducationNot mentioned