Job Description

The CSIS Investigation Group Manager is responsible for the management of Investigative activities within their team. This is a management position with primary responsibility for day to day activitie The CSIS Investigation Group Manager is responsible for the management of Investigative activities within their team. This is a management position with primary responsibility for day to day activities. This position will ensure implementation of appropriate Investigative and Administrative processes within the team in support of the overall Sub-Regional and Regional Investigation program. Responsibilities: Allocate resources, to ensure established business goals, prioritization and results are maintained Conduct investigation on high profile, complex and/or sensitive cases referred to their team Establish meaningful and measurable goals and objectives and to maintain a high quality work product and level of customer service Assign internal and external referrals based upon priorities and available resources Offer direction and guidance on cases to Investigators as and when needed Review and issue the investigation reports prepared by the Investigators Conduct timely reviews of all newly closed cases in Perspective for accuracy and completeness Ensure quality controls are in place for any open incidents Conduct case notes reviews Report incidents, cases of interest and lessons learned for the team as requested by management or CSIS partners such as Fraud Management and Global Investigations Develop staff within team by providing training, ongoing coaching and feedback Evaluation of performance of Investigators and ensure that their goals and objectives are met Manage HR annual processes such as VOE, Talent Review and year-end compensation reviews Work with HR on the hiring of investigators Represent CSIS and Citi in dealings with business department heads, legal, compliance and audit with regard to intelligence, fraud and risk matters or external law enforcement and courts. Qualifications: 10+ years of experience Managed team of Investigations managers, investigative professionals and resources Established effective relationships with senior business leaders and internal partners Managed complex investigative cases projects that have global consequences as well as civil and criminal implications Evaluated/reviewed, developed and implemented investigations processes to effectively address process and technique changes as needed in their role Demonstrated a clear understanding of investigation techniques and shares those insights appropriately with others Has detailed understanding of all basic investigative concepts including report writing, cyber threat analysis, strategic forecasting, conducting lessons learned and regional expertise Has experience with or understanding of potential global economic threats (e.g., cyber threats, global impact threats, foreign threats, etc.) Understanding of levers (both controllable and uncontrollable) that may impact fraud loss Experience with e-discovery tools, forensic accounting, and data analytics Professional certifications are preferable (CPA, CAMS, CFE and CFF) Ability to travel domestically and Internationally Flexibility to work on call off hours/weekends during critical project phases if necessary Education: Bachelors degree, potentially Masters degree and managerial experience This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.