Company DescriptionLeo Burnett is part of Publicis Communications, a collective of the most passionate, purposeful, and progressive creative agencies in Singapore and Asia. At Leo Burnett Singapore, we believe that our Humankind philosophy allows our creativity to transform human behavior.We believe in effecting positive change through creativity, always.And while we seek out the most brilliant minds to help us on our quest, we\xe2\x80\x99re also passionate about nurturing the best talent from within. Which is why when you join us, your journey can be one of continuous evolution.We\xe2\x80\x99re a community of experts that hail from every discipline.We\xe2\x80\x99re activists who embrace challenges with agility and dynamism.We\xe2\x80\x99re idealists who thrive on inspiration.We\xe2\x80\x99re romantics who believe that an idea can change the world, but also that the idea can come from anyone and anywhere.We\xe2\x80\x99re all that, but we don\xe2\x80\x99t stop at that.Because we\xe2\x80\x99re committed to becoming better versions of ourselves, every. single. day.You will lead the work on some of the most popular consumer brands in the world, impacting the daily lives of nearly 2 billion people in the fastest growing region in the world. You will work for clients who not only care about success in the marketplace, but are passionate about the role of brands in helping bring about social change. The Account Director is responsible for seamless delivery on a client account including creation and communication of effective brand strategies, account staffing and oversight of all client relations and presentations; while providing active support and oversight to an Account Service team.Expectations of an Account DirectorManages a number of key client relationshipsActs as the first point of contact for client questions and requestsTalks to other departments in the organisation in order to facilitate client requestsBuilds and maintains relationships with clients often through regular face to face contact and meetingsPartners with Planners to develop and implement highly interactive strategic responses for brand\xe2\x80\x99s business and communications needsProblem solves on high level account and production issues and knows when to involve their supervisorGenerate accurate reports on the status of existing accounts and new businessLeads presentations with clientsManages a budget and achieve targetsAlways on a look out for opportunities to cross-sell within the GroupeManages and facilitates new business pitches when requested by Managing DirectorCommitted to constantly improving our work, and how we workMaintains a sense of discretion and professionalism, representing the GroupeExpectations as a member of our communityYou believe passionately in the power of creativity to bring change to the world. But you\xe2\x80\x99re realistic and have a clear-eyed view of what it will take to get there: not a path you walk alone, but with a group of people putting a diverse range of skills and perspectives to work, towards a common goalYour ideas and your voice will be heard, respected and protected with passion. Ideas are not disposable commodities here, they are our most precious assetsYou will be tested, you will be challenged and you will be pushed beyond your comfort zone, but you will equally be supported, encouraged and celebrated. Because the true value of a community is that we bring out the best in each otherExpectations as a team leaderAs your own leadership journey evolves, your primary goal will be to nurture the next generation of leaders. You will reflect our \xe2\x80\x9cPeople First\xe2\x80\x9d ethos, where we believe that the best work can only come from a team that feels happy, secure and motivated, with a clarity of purpose. You value diversity, equality and inclusivity, not because it\xe2\x80\x99s fashionable but because it\xe2\x80\x99s obvious.In this role, you will be expected to:Provide leadership and professional development to department staffMentor and train team members, write performance reviews, and allocate workMonitor teams to deliver beyond client\xe2\x80\x99s expectationsMotivate your team, and be the glue that keeps teams goingSet goals and KPIs for each team member, and works with them to achieve theseQualificationsRequirementsRequired 7 - 10 years account management experience in a creative advertising agency, integrated experience preferredDeep understanding of digital production steps and processes \xe2\x80\x93 responsible for high level digital communication to clientsCapable of writing a thoughtful interactive communication strategy presentations, highlighting current trends in digital, media, technology and advertising that may be utilized to achieve a client\xe2\x80\x99s business outcomesAble to effectively interpret and lead regarding measurement reporting, whether regarding standard or rich media advertising or socialRallies behind interactive briefs and pushes clients and creatives to explore new interactive projectsAbility to work under pressure and meet deadlines in a fast-paced creative environmentEffective negotiation and problem-solving skillsStrong financial understanding of budgeting, estimating and agency profitabilityA track record of gaining trust and respect by consistently demonstrating sound critical thinking skills and maintaining composure in stressful situationsExceptional written and verbal communication skills with the ability to communicate with all levels of employeesHighly organized with a keen sense of attention to detailExceptional initiative and follow through skills
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