This role exists is to ensure that W360 Group achieves or exceeds its revenue and profitability target for SMB and enterprise sales. The Account Executive/Manager is responsible for effective client servicing and management among their assigned accounts to maximize client retention and revenue generation. The Account Executive/Manager will also be responsible for collaborating with the sales and operations team to ensure timely and effective delivery of their clients\xe2\x80\x99 campaigns.
Responsibilities:
Working with the clients, sales team and operations teams to drive effective and timely activation and delivery of clients\xe2\x80\x99 campaign
Working with internal team and clients to provide timely and effective launch of digital marketing campaigns
Supporting the marketing operations team to monitor the campaign performance
Perform campaign reviews with client on their campaign performance
Client retention and up-selling through effective account servicing
Support client servicing across all assigned accounts to maximize client retention
Responding in a timely fashion to clients on their enquiries
Facilitating for effective and timely resolution of clients\xe2\x80\x99 issues and requests
Up-selling & cross-selling : identifying opportunities for up-selling and cross selling into other marketing services among assigned account
What are we looking for?
A strong work ethic, positive attitude and a genuine desire to learn
Analytical with strong project management skills
Ability to build rapport and develop strong business relationships
Excellent time management and organisational skills
Impeccable communication and presentation skills
Experience in media/ marketing/ advertising
Job Category: Account Executive/Manager Job Type: Full Time Job Location: Singapore
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