Account Manager (digital & Social Media)
Singapore, Singapore
Job Description
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The hiring company is a local advertising and creative agency. They are looking for an Account Manager (Digital & Social Media) to join their team.
Responsibilities
- Oversee client relationship and allocated tasks to verify that requirements are fulfilled on schedule
- Ensure clear, succinct, and efficient interaction with clients and stakeholders
- Collaborate with the Account Director to oversee the process between external organizations, clients, and the creative department to ensure that tasks are delivered on time and on budget
- Engage in pitching, from recognizing possibilities to developing strategies and giving proposals
- Develop and implement successful digital tactics in collaboration with the marketing and creative departments, as well as enabling the development of project briefs that fulfil business and/or campaign goals
- Analyze the client\'s brief, carry out research, plan, develop, and design rollouts and activations across integrated campaigns and/or editorial calendars, and oversee a complicated, multi-channel campaign across the many stages of the pipeline / customer experience
- Handle assets, content agendas, and publishing agendas on a monthly basis
- Manage daily exchanges and questions from social media users
- Guide and assist customers in upholding social service standards and ensuring response times match client\'s needs
- Reporting, tracking and implementing issues on digital platforms and managing issue resolution by allocating the right resources
- Ad performance should be monitored, optimized, tracked, and reported on
- Create social media performance reports on a weekly and quarterly basis
- Analyze and provide data and knowledge gained in ways that will improve editorial schedule development choices and meet KPIs
- Create content foundations and concept ideas for multi-channel channels, such as social media, websites and digital media systems, and supervise the design and deployment of high-quality creative deliverables
- At least 3 years of experience in advertising agencies and managing social media platforms
- Knowledge in Singapore and worldwide current affairs
- Excellent knowledge of how to maximize all social media sites
- Strong communication and written skills
- Singaporean Only
EA License Number: 19C9782EA Personnel Number: R1326341 (Ng Zhen Yu)
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Job Detail
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Job IdJD1306606
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned