Job Description

DESCRIPTION

Singapore Fresh Grocery Partnerships team is seeking a customer-obsessed, proactive, and highly entrepreneurial Account Manager (Category Merchant Manager) to define and drive growth inputs for Amazon Grocery, with emphasis on scaling business with strategic third-party partners

Key job responsibilities
You will be expected to manage day-to-day relationships with strategic partners/accounts. You will be a key contact point for our partners and expected to influence their decision-making by delivering data-driven insights. You will also need proven ability to establish firm relationships with multiple partner teams like marketing, finance, legal, and operations.

A day in the life
1- Account Strategy & Ownership: Own the account management by leading the relationship with merchants and maximizing growth opportunities, ensuring revenue/profitability goals are met. Have full understanding of financial goals and track achievement status.
2- Business Operations & Process Improvement: Responsible for optimizing merchant\'s unique selection, stakeholder alignment and ensuring product/compliance policies. Identify automation opportunities and influence tech/ops teams, improve process for business enhancement.
3-Business Development: Support plans for new opportunities, develop and execute project plans for store launches.

About the team
Learn to deliver results with a small team who is passionate about constantly improving customer experience, in one of Amazon Singapore\'s fastest growing businesses!
You will also closely work with Senior Managers in Marketing, Operations, Finance, Product managers, Program managers, PR and Legal.

BASIC QUALIFICATIONS

• Bachelor\'s degree or higher.
• 3+ years of relevant work experience in Buying/Planning or equivalent space such as Management Consulting, Finance, Merchandising, or Business Operations.
• Collaboration and relationship building skills that enable you to earn trust at least +3 levels.
• Excellent business judgment, written and verbal communication skills.
• Analytical skills, with demonstrated ability to dive in and quickly understand root cause and fix problems.
• Attention to detail and willingness to roll up your sleeves.

• SQL query writing/editing skills.
• Business Development experience with key grocers in Singapore.
• Japanese language proficiency.

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