Job Description

DESCRIPTIONThe Amazon Fresh APAC team is looking for an exceptionally motivated and talented Senior Product Manager to drive business growth strategy and end to end customer experience (CX) from fundamental inputs (Selection, Pricing), delivery experience (DEX), and collaboration with other business to offer seamless Grocery/Everyday Essential shopping in both Japan and Singapore market segment. The customer demands and shopping activities of grocery in Asia have become increasingly diverse (and COVID-19 accelerated this diversity. Lots of customers started using online grocery, at the same time we see more competition), hence we Amazon Fresh team is required to explore further innovation and establish the best fit business model for each marketplace through high quality and differentiated selection at competitive price, various different customer facing services, delivery speed and options, and fees.
This position leads product strategy, drive tech roadmap management, and drive regional specific initiatives/experiments working closely with partner teams across NA, EU and APAC to effectively connect the needs of customer that drives incremental growth for APAC grocery business. Our vision is to be the first grocery shopping destination for customers through the best in class service and technologies in terms of convenience, selection and delivery services.As a Senior Product Manager, you will own products/initiatives in following areas: Selection, Pricing, CX, or DEX and be responsible for (1) developing strategy and key initiatives (3YF, OP1/OP2) working closely with APAC/WW Fresh senior leaders and other partner teams, (2) driving critical initiatives and experiments (e.g. Different Speed of Delivery, Service Area Expansion, New Payment Method, New Service proposition for customers), and (3) manages tech roadmap for APAC to sustainably accelerate the business growth working closely with WW stakeholders. This role works with wide ranged stakeholders: multiple global organizations who own business strategy, technical roadmap and resource, Japan/Singapore local business teams, Central Mktg, Operations, Finance, Legal, PR, and Product compliance/Food Safety. Due to the breadth of scope and complexity of each area, and relatively early business phase, a successful candidate will be; highly motivated to build a new business model, eagerly learn from other regions/experiments, Big Thinker, Analytical, Simplifier, Result Driven and Effective and thoughtful communicator with Openness for diversity.This role will be based in either Tokyo (HND11) or Singapore (SIN16).Key job responsibilities
- Develop vision and strategy in your responsible area (Selection, Pricing, CX, DEX, or strategic initiatives) which supports growth of Amazon Fresh APAC business in short/mid/long term.
- Plan, execute, and monitor key initiatives to drive business innovation and financial results in responsible area or initiatives.
- Work backward from customers\' needs, and translate them into product roadmap or initiative. Not just managing global tech roadmap, but also working for regional initiatives (e.g. local payment options).
- Work cross-functionally with global business and technology teams, local business and operations teams, other business partners (e.g. Finance, Legal, PR, Food Safety) to deliver high-quality and scalable solutions.
- Define, prioritize, and plan resources across functions to deliver to the desired business outcome.About the team
Amazon Fresh APAC currently includes JP and SG as scope countries. Our Product Management org manages product roadmap for JP and SG, hence, you can work either at Tokyo HND11 office or Singapore SIN16 office.We are open to hiring candidates to work out of one of the following locations:Singapore, SGPBASIC QUALIFICATIONS- 5+ years of product or program management, product marketing, business development or technology experience
- Bachelor\'s degree or equivalent
- Experience owning/driving roadmap strategy and definition
- Experience with end to end product delivery
- Experience with feature delivery and tradeoffs of a product
- Experience as a product manager or owner
- Experience owning technology productsPREFERRED QUALIFICATIONS- Experience in influencing senior leadership through data driven insights
- Experience working across functional teams and senior stakeholders

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