Job Description

We are looking for a Sales Representative (SALES B2B) for a fast-growing and _ pioneering US-based company._Duties and Responsibilities: Manage and support assigned accounts. Communicate with assigned accounts on an ongoing, consistent basis with product, promotion and other pertinent company information that will influence a sale. Answer questions and resolve issues related to a potential sale, or sale in process. Assist in upgrading or enhancing accounts Sell products Utilize computer technology to handle high volume calls and incoming and outgoing emails Work with Monoprice Customer Service, as needed, to ensure proper customer service is being delivered Display a courteous, knowledgeable enthusiastic and supportive attitude to all customers Perform research to answer customer inquiries and requests Meet quantitative performance metrics as assigned Keep customer accounts current by updating databases Maintain and grow existing customers through exceptional customer support and sales techniques Escalate inquiries and requests as necessary to the manager, the appropriate department or person Cross Functional Collaboration: As needed, work closely with manager and/or departments - accounting, demand forecasting, sales/executive management, and warehouse/operations as needed to ensure the needs of their customers are met.Interaction with OthersThe employee must be able to follow company policies; receive directions from others; work effectively with co-workers in a constructive and positive manner; listen to and objectively consider ideas and suggestions for improvement; keep others informed of work progress, deadlines, or other pertinent issues; address problems constructively to find acceptable solutions; keep commitments; and always respect the diversity of the company's workforce in actions, words and deeds.Qualifications: Successful Track Record2 years+ of customer support and some sales techniques and understandingComputer skills in various software and web-based applicationsProficient in Microsoft Office, with a basic understanding of Email, Excel, and PowerPoint is requiredCRM is a plusEducation & Experience High school diploma or general education degree (GED) required, however, a college degree is preferredOther Skills and Abilities Exceptional over-the-phone presentation skills, and clear English-speaking. Excellent interpersonal and over-all communication skills - over-the-phone and clear English speaking and writing. Experience working with inbound and outbound calls, emails, chat and other communication Comfortable working in a high volume role. Demonstrate ability to prioritize tasks and manage time effectivelyPerformance Metrics Weekly outbound calls, emails and other communication Weekly quotes completed and sent to customers Monthly new accounts set-up Submitting required reports on-time (forecasts, pipeline details, etc.) Accurate revenue forecasting on a monthly & Quarterly basisLanguage Skills: Ability to read, write simple correspondence, and communicate with customers in a clear, easily understood manner in English.Mathematical Skills: Ability to perform intermediate-level mathematics such as calculating discounts, and percentages. Basic knowledge of statistics.Reasoning Ability: Ability to carry out simple written and oral instructions.Job Types: Full-time, PermanentSalary: Php25,000.00 - Php30,000.00 per monthBenefits:

• Company events
• On-site parking
• Opportunities for promotion
• Paid training
• Promotion to permanent employee

Schedule:

• 8 hour shift
• Flexible shift
• Monday to Friday
• Night shift

Supplemental Pay:

• 13th month salary
• Overtime pay
• Tips
• Yearly bonus

Application Question(s):

• Amenable to work onsite & night shift?

Experience:

• Sales B2B: 2 years (Required)
• BPO setting: 1 year (Preferred)