Job Description

The account manager role is a strategic and enthusiastic solution-driver who puts our customers at the core of everything we do. They have a passion for advertising and believe the future of marketing is identity-based, data-driven and grounded in measurable business results. With proven understanding of both online and traditional media, this role is responsible for partnering with the sales team to develop industry-specific relationships, drive revenue by negotiating and optimizing complex opportunities, and use data and analytics to build a consultative solution for our customers. The Account manager will establish and strengthen key client relationships with a focus on driving revenue, advertiser education & advertiser satisfaction. Success in this position requires strong consultative sales, analytical skills, a focus on client service, and the ability to thrive in a dynamic, team-focused environment delivering against tight deadlines.

Media Planning, Strategy & Measurement, and Optimization:

• Outlines measurement solutions and appropriate campaign structures based upon key KPI’s.
• Manages and consults on complex advertising solutions and integrations.
• Manages revenue delivery and budget spend, including daily optimization and providing real time targeting recommendations.
  

Platform & Product Expert:

• Articulate and update clients on product and developments.
• Responsible for educating clients and agencies on best practices.
• Drives product innovation based upon client needs.
• Build and manage relationships with key clients and agency partners (media, creative, PMD, etc.).
  

Project Management:

• Manage complex work streams to optimize marketing objectives for clients.
• Manage Analytics and dashboards to advise clients (e.g. daily client facing data/insights reporting, understanding performance across hundreds of accounts used by client, setting up pipelines to pull conversion and impression data, etc.)
• Cross-functional collaboration of all projects

Relationship Management:

• Oversee delivery and revenue recognition for the businesses/accounts you are assigned to. Identify up-sell opportunities across your accounts and partner with the Client Partners to drive incremental revenue

Skills
5 years’ experience working directly with Tech companies and/or media agencies
Experience with branding marketing and planning
Advanced Excel skills, experience with analyzing data-sets and delivering actionable insights;
Self-motivated, detail-oriented, organized and comfortable dealing with ambiguity
Ability to manage multiple projects while maintaining strict attention to details;
Ability to communicate, collaborate and work effectively on a team;
Ability to confidently present to build ongoing relationships with external clients;
Understanding of major advertising success metrics;
Good communication skills, oral and written fluency in both English and Vietnamese
Experience in Financial Service sector is a plus