Job Description

• Sales Account Manager
• Account Manager - Sales

Overview:
Drive the digitalization & transformation of both the retail and workspace landscape with Capitaland. Focussing on driving business sustainability through value and profitability while implementing seamless customer experience for commercial, retail, and shopping malls.

Responsibilities

• Ensuring all monthly/quarterly sales targets are achieved by upselling products/ solutions to retailers and partners.
• Managing sales cycle effectively to close new businesses, identifying prospects, setting appointments and, qualifying sales call
• Develop pipeline by email campaigns, cold-calling, and great market insight/knowledge.
• Handling multiple timelines to implement and execute campaigns for retailers and partners.
• Being the main point of contact to provide B2B support and proactively resolving any business/ technical issues
• Maintaining client records, tracking contract updates, and renewals.
• Cross-selling, identifying upselling and renewal opportunities to communicate with BD regularly.
• Working cross-functionally with stakeholders including tech, analytics, legal, marketing, operations, and finance to launch partner and retailer campaigns
• Analyzing, tracking, and communicating key quantitive trends in relation to the business.
• Initiating all reviews with both retailers & partners to strategize on optimizing results/ outcome
• Conduct day-to-day administrative duties as assigned

Requirements:

• Degree in Business, Marketing, Sales, or a related field
• At least 3 years of relevant experience in Business Development, Account Management, and/or selling Merchant Solutions
• Possess strong analytical, problem-solving, negotiation, and communication (written and verbal) skills
• Demonstrated ability to build strong business relationships and think creatively about partnership opportunities
• Target-driven and proven self-starter with the ability to deliver targets in a fast-paced environment
• Possess strong interpersonal skills, high tenacity, and is comfortable with working in a collaborative and dynamic environment
• Proven ability to juggle multiple accounts and projects at a time, while maintaining attention to detail
• Passionate about technology trends, retail solutions, and experiences
• Proficiency in Adobe Photoshop and Illustrator will be preferred