Job Description

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maisons, and to our employees is what we believe in and makes us different.

Moet Hennessy Travel Retail works in close relationship with its Duty Free customers to deliver unique brand experience in biggest Airports and Cruises Lines across the world. In this highly dynamic environment, our team is dedicated to share and promote with passion the excellence of our Wines & Spirits portfolio.

We are looking for a driven, customer-focused and result-oriented Account Manager to join our Travel Retail team. Reporting to the Sales Director, you will develop the distribution and profitability of all Travel Retail Operators in Southeast Asia. You will be responsible for building partnerships with key regional managers and local senior management, ensuring that commercial and marketing strategy is in line with sales targets. In addition, you will lead, coach and develop a team of Retail manager, Supervisors and Sales Ambassadors to maximize the presence, visibility and value of MH portfolio in key airports.

Responsibilities

FINANCE

• Accountable for business results and brands’ equity for all airport operators, airlines, downtown stores and cruise line wholesalers while fostering MH Portfolio brands’ equity, awareness and desirability through the proactive and innovative management of allocated resources

• Manage and monitor budgets and forecasts; prepare sales reports and key customer performance reviews to ensure achievement of profitability targets
  

SALES & MARKETING

• Lead Joint Business Plan negotiations and Business Review with regional and local customers

• Drive commercial negotiations at local level to maximize business aspects such as space, location, distribution and promotions of customer channels

• Manage shipment plans to ensure alignment with sell out and marketing activities

• Responsible for brand plan implementation/ execution by travel operators

• Review and recommend business opportunities within the region (new brands listing, distribution, Permanent Merchandising space expansion)
  

RETAIL EXCELLENCE

• Manage Retail team and provide guidance on priorities and goals to achieve sell-out targets

• Propose recommendations and share insights with analysis of market/ industry information such as market size, distribution pricing, launch results and ranking

• Ensure retail staff are trained regularly/fully up to speed on brands specifics

• Monitor and communicate on competitors’ activities and price positioning.

• Develop and share best practices with the Organisation, report business results/achievements
  

E-RETAIL/DIGITAL

• Increase our brands’ performance online by negotiating additional visibility on operator’s platforms

• Plan and execute O2O strategy, holistically coordinating online activation and in-store activation

• Review key online data metrics such as access and conversion to improve performances
  

LOGISTIC / SUPPLY CHAIN

• Collaborate with Supply Chain team on SAP Advanced Planning and Optimization (APO)

• Monitor stock level and customer forecast within markets and for all customer operation

• Monitor Route to Market
  

Requirements

• 5 years of relevant sales and account management experience
• Experience in Travel Retail Channel &/ or handling regional accounts preferred
• Industry experience in Wine & Spirits, Perfumes & Cosmetics or Luxury Goods is a plus
• Strong commercial and data-driven mindset with ability in strategic planning, managing P&L and analyzing financial data
• Excellent analytical thinking with strong business management and understanding
• Self-motivated, energetic, team-builder with strong interpersonal skills
• Result oriented, customer-focused, entrepreneurial, commercially and strategically aware
• Excellent organizational, communication and presentation skills
• Ability to work under pressure in a fast-paced high performance environment
• Available to travel 30-50% of the time when required
  

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.