Job Description

Responsible for applying customer remittance data to clear open receivables, verifying that at all posted cash matches the bank deposits, evaluating credit worthiness and recommending limits for new customers and routine reassessments of existing customers and serves as the back up for all AR processes ( payment applications, credit and collections). This position is also responsible for adhoc tasks assigned by team leader. His/her major function is to backfill AR related tasks as deemed necessary. Should be focused on error free processing and delivering performance that meets or exceeds service level agreements.

• Downloading / Uploading of Bank Statement (BS) to know if there are incoming payments or deposits from customers that needs to be processed. BS summarizes deposits and other credits and checks and other debits.
• Resolve payment application issues.

Apply and record “unapplied cash” to customer accounts. Retrieve remittance information from the AR mailbox, move it the appropriate customer folder, and apply to open receivables when the payment is received. • Retrieve EFT, ACH, wire remittance information received and input and process remittances against customer accounts and invoices.
Daily Maintenance of AR Mailbox Month End Clearing Balance Report (FS10 screenshots of AR GLs) Cash Flow Report Preparation (AU Market only)

• Cash Pool Report Preparation (EU Market only)
• Prepare and send daily cash receipt reports

Prepare sales tax report (NAR ONLY) Weekly Collection Report (EURASIA only) Prepare Monthly Collections Performance Analysis and Deck for the Team Meeting Presentation

• Preparation of Weekly Report for collection update to local offices (tops)

Preparation of Top Past Due And AOC (Accounts of Concern) accounts report YDUE/Aging Report (AU Market only) Open Items Report (Europe market only) preparation every 10th of the month SLO Month End Report (Kranj (SLO) and Ostrava (CZK) accounts Monthly YGL/AR&AP Reclass report Cash Discount Accrual (EU Only) Upfront payment - J Territory (SA Only) Volume report (EURASIA Only)
Perform the following collection related tasks when in need of collectors/collectors are not available Contact assigned customers regarding past dues via generic email and record all activities in SAP notes.

• Run YDUE and review of aging to choose accounts to follow up
• Checking and Responding to emails of customers in relation to the follow ups made
• Checking General Ledger for Payment that came in then update worksheet
• Checking and responding to emails from Customer Service whenever there is an order on hold
• Reconciliation of accounts and sending this customers if needed
• Checking reason accounts are blocked
• Sending of Statements to Customers(SLO) & Pre-collection for AU ,ZA and upon request for NAR
• Sending of Invoices/PODs/Credit Memos as per request of customers
• Return problematic accounts to local collections representatives with an explanation of the reason for the return
• Understand customer profiles and their related sensitivities
• Forwarding issues/concerns of customers to local office (collections, sales, customer service)

Issue requests for refunds of cash on account or credit memos as needed Deduction Management

• Review accounts receivable aging schedule for delinquencies

Conduct Credit Review for all type of requests when credit analyst is not available as required by team leader