Job Description

For our Intergrated Home and Day Care and Senior Care Centre in Bukit Batok we are lookinf for a Admin Assistant:

Provide administrative support for the operation of Ren Ci Integrated Home and Day Care (IHDC) and Senior Care Centre (SCC). To liaise with clients and clients\xe2\x80\x99 next of kin on matters pertaining to Ren Ci IHDC and SCC.

Administrative Duties

• To receive referrals from referral source(s) and prepare them for screening by the Case Manager/ Centre Manager.

• To schedule appointments for initial assessment, financial counselling and regular therapy sessions.

• To perform counselling explaining to clients and/ or their next of kin regarding the contract of service & conduct means testing for patients if required.

• To process admission and discharge of clients and enter attendance into the Centre Based System.

• To liase with Operations & Facilities Management (OFM) personnel for transport arrangement for clients if required.

• To liase with the Business Office or Finance personnel for billing matters.

• To update the Agency for Integrated Care (AIC) website; CBS and Transport Call Centre (TCC) system as and when necessary.

• To perform reception duties, including responding to phone calls and attending to general enquiries.
  

• To communicate to clients/ next of kin and staff in a professional manner.

• To maintain absolute confidentiality in matters pertaining to the organization/ departmental/ clients.

• To know and implement the Health and Safety regulations in Ren Ci Hospital.
  

• Certificate in Healthcare Support (Administration) or equivalent is desirable.

• Working in a geriatric set up, long term care or nursing home set up will be an advantage but not necessary.

• Able to serve those clients in need, regardless of race, nationality, religious or social status.

• Compassionate and able to relate well with the sick patients of the hospital.

• Caring, understanding, patient and is empathetic.

• Cooperate with all colleagues towards the total health care of the community.