(A) Reception:
- To provide customer service at the schools General Office
reception counter. This includes handling queries and requests
from the public, staff and students.
- Personnel must be able to handle all incoming telephone calls
(including redirecting the calls to the correct personnel or take
down messages where necessary).
- To make telephone calls to parents / students / customers /
suppliers as directed by the school.
- To follow the schools standard operating procedures (SOPs)
closely (e.g. school safety and security SOPs and SOPs in
handling late reporting students, injured/sick students, etc).
- To keep the reception area neat and tidy at all times.
- To be able to multi-task effectively, especially during peak hours:
school arrival time, recess and school dismissal time.
(B) Administrative Support
- To provide admin. support in areas of data collation, data-entry,
operate office quipment and relevant online systems.
- Set up and prepare rooms for meetings (e.g. prepare hot water
and beverages).
- To follow the schools SOPs and provide administrative support
together with the School Admin. Team.
- Play a role in the school emergency exercises and other
administrative/operational areas, which may be required from time
to time.
Requirement:
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