Admin Assistant | West | Start Immediate

Singapore, Singapore

https://sg.mncjobz.com/company/business-edge

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Job Description

Salary : $2,600
Eligible for VB: Average - June bonus (1-2 months) + December bonus (1 month)
Work Location: 8 Tuas Avenue 18 Singapore 638892
Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
Alternate Saturday: 08:30 AM - 12:30 PM
Entitled to overtime pay.
Responsibilities

Represent the Company in a professional manner as a front line employee
Identifying and responding to customers' needs by providing technical advice
Work as a team with internal and external stakeholders like customers, contactors, workshop & etc
Prepare quotation and raise Work Orders accordingly.
Raise job orders to workshops & contractors
Liaise with controllers & contractors on service/repair quality and price of work
Follow up with workshop & contractors on the service / repair of the vehicles and feedback to customers
Update the service/repair schedule and vehicle collection with customers.
To perform basic investigation into customers' complains and rectify the problems by coming up with recommendation within guidelines
Escalate more pressing issues to Supervisors.
Performs ad hoc duties as assigned by Supervisors

Requirements

1-3 years of work customer service/ admin experience in automotive industry/workshop preferred
Good interpersonal skills, proactive, independent with positive attitude, good team player and able to communicate with all levels of staff
Proficient in MS Office - Microsoft Word & Excel.