Handle customer enquiries about our services through various platforms (calls, WhatsApp, online portal, etc.)
Follow up closely with customers to close deals
Follow up on outstanding payments and issue reminders when necessary
Manage and resolve customer complaints and feedback promptly
Provide administrative and operational support to ensure smooth daily operations
Job Requirements:
Proficient in Microsoft Excel
Service-oriented with strong communication and interpersonal skills
Meticulous, accurate, and detail-oriented
* Able to work independently and handle multiple tasks efficiently
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