Vin's Automotive Group (SGX Listed Catalist Board) is seeking a meticulous and customer-focused Loans Executive to join our Finance Division. You will be responsible for handling loan applications from start to finish -- ensuring accuracy, compliance, and excellent service for our customers and dealer partners.
The ideal candidate is detail-oriented, organized, and thrives in a fast-paced environment. You will serve as the bridge between customers, dealers, and financial institutions, ensuring a smooth loan process and supporting our commitment to Kaizen (continuous improvement) and Omotenashi (hospitality).
Key Responsibilities
Answer all phone calls and email enquiries in a timely and professional manner.
Liaise with car dealers and hirers on all car financing matters.
Process and input data-entry for loan applications accurately.
Identify and assess customers' needs and eligibility for loan packages.
Advise customers on suitable loan solutions and alternatives.
Manage customer expectations and follow up with swift resolutions.
Conduct credit searches and collect required documents from customers.
Submit applications and documents to banks / financial institutions for approval.
Arrange customer appointments for loan agreements and documentation.
Oversee administrative and documentation procedures through to loan disbursement.
Perform any other loan-related administrative duties as assigned.
Requirements
Min. 3 years of relevant experience in loan processing or administrative roles (automotive or financial industry preferred).
Strong attention to detail and ability to manage documentation accurately.
Good communication and interpersonal skills to work with both customers and financial institutions.
Proficient in Microsoft Office (Excel, Word, Outlook)
Able to work in a fast-paced environment and manage multiple loan files simultaneously.
Strong sense of responsibility, confidentiality, and data accuracy.
Team player with a proactive and customer-service mindset.
Proficient in English (spoken and written).
Proficient in Microsoft Excel and Word.
Able to multi-task and manage priorities effectively.
Meticulous, detail-oriented, and careful in handling documentation.
Working Hours:
Monday to Friday- 0845am-0545pm
Alternate Saurdays- 0845am- 1245pm
5.25 days work week (alternate Sat off)
Job Benefits:
Competitive salary
Annual, Birthday and Marriage leave
Dental Claim
Daily lunch provided
Health insurance upon confirmation
Annual bonus (depending on performance)
* Staff rate for car rental and trading of cars
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