Admin Executive (wsq)

SG, Singapore
Info Tech Systems
6 Current Jobs Openings
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Job Description

Info-Tech is seeking a proactive and cheerful Admin Executive to manage customer enquiries and day to day office operations for our valued customers. In this role, you will manage clients across diverse industries to a pleasant experience with the company, be it for classes or enquires to our systems.




This role will require you to work on weekends; with a fixed 2 off-day on weekdays.



Key Responsibilities:



Customer Engagement: Proactively reach out and attend to customers who walk into our office for WSQ related enquires Training Room Maintenance: Ensure the training rooms are functionally ready for the next upcoming classes, support the Training team for classroom preparations. Customer Relationships: Attend to all in-coming calls on sales enquiries and repair calls Coordination with Teams: Liaise with internal teams (e.g., sales, training) to resolve queries and ensure a smooth customer experience. Feedback Gathering: Collect and share customer feedback to identify opportunities for improving subscription offerings or services. Any other related administrative duties as assigned by superiors

What are we looking for?



Minimum Diploma/ITE Higher or NiTec certification in Business Administration, Customer Service, or a related field. Prior experience in administrative roles, customer service, or sales support is an advantage. Strong verbal and written communication skills. Excellent interpersonal skills to connect with clients from various industries. Detail-oriented with strong organizational skills Basic proficiency in Microsoft Office (Excel, Word). Cheerful and positive disposition, with a customer-centric mindset. * Comfortable handling customer complains

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Job Detail

  • Job Id
    JD1628657
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    SG, Singapore
  • Education
    Not mentioned
 
 
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