Job Description

Sales & Traffic Generation

Set up and QA all promotions, pricing, promo codes and campaign assets on Guardian Online to maximise conversion and sales


Coordinate with Marketing, Commercial and third-party agency & partners (creatives, affiliates etc.) to brief offers and secure traffic?driving exposure (EDM, push notifications, paid traffic etc.)

Content Management

Maintain accurate, locally relevant product and campaign content and site/app layouts

Post?Sales Operations & Customer Care

Liaise with Fulfilment Operations and Customer Service teams to deliver on?time orders and speedy issue resolution


Monitor KPIs and raise corrective actions when needed.

Reporting & Continuous Improvement

Track campaign / banner performance, site metrics (CVR, bounce, basket, NPS) and competitor trends


Recommend data?led improvements


Prepare and refresh business SOPs to ensure operational excellence and continuity

Job summary

Detail-oriented E-Commerce Admin to manage orders, inventory, logistics & support, ensuring smooth operations & customer satisfaction, help out with Marketing Team