Admin Support Executive

Singapore, Singapore

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Handle incoming customer enquires via service hotline/email and dispatching jobs to Project/Service Engineers
Daily service order processing
Ensure preventive maintenance order list is well prepared weekly
Ensure service quotations, contracts are well managed
Maintain daily/monthly report for Project/Service Engineers
Coordinate and communicate with Project/Service Engineers and other business support function for post installation operation
Ensure all spare part inventories are well tracked and tools inventory are calibrated on time
Work with internal/external team for documentation submission and data filing.
Work with vendor to purchase new tools, calibration of tools and raising of support ticket
Work with quality control, project, service team to assist recall project for product and spare parts
Work with logistics on return of defective goods or exchange and raise for RMA

Job Requirements:

2 years working experience with minimum 1 year\'s experience in handling Administration, Order Processing and Customer Service
Basic knowledge of logistics / security field equipment
Excellent interpersonal, communication and organisation skills
Pleasant personality and proactive mindset
Good team player and able to multitask under tight timelines
Proficiency in Microsoft Office (Word, Excel, Powerpoint)
Good command of spoken & written English

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