Job Description

The Listening Lab Pte Ltd is looking for a reliable and organised Administrative Executive to join our growing team. If you enjoy supporting daily operations, keeping things running smoothly, and working in a people-focused healthcare environment, we'd love to hear from you.

Responsibilities

:

Receive, process, and reserve customer orders accurately. Generating orders & invoices. Handle inquiries from both B2C and B2B customers in a timely and professional manner Manage and coordinate appointment bookings, confirmations, and rescheduling Track and follow up on device orders, repairs, and shipment statuses Perform stock checks and support inventory accuracy Process and track RMAs (Returns and Repairs) Prepare and support Purchase Orders (POs) and related documentation Provide surgery administration support, including coordination of implant and kit deliveries Preparation and management of required documentation Warranty registrations and record-keeping Organize and maintain files and records (both digital and physical) Support customer engagement initiatives, including sending monthly webinar invitations, managing RSVPs, and follow-ups

Requirements

:

Minimum Polytechnic diploma or Bachelor's degree holder from a reputable institution of higher learning. 1 year of relevant experience from healthcare or retail industry is a bonus. Organized, process-driven individual with good customer service skills. Able to use G-Drive, G-Suite/Gmail and MS Office effectively

Benefits:

Gym membership benefit Medical benefits Performance Incentives
Job Types: Full-time, Permanent

Pay: $2,800.00 - $3,200.00 per month

Benefits:

Cell phone reimbursement Free parking Gym membership Parental leave Professional development
Experience:

Operations: 1 year (Preferred)
Work Location: In person