Job Description

Job ID: 18067 * Location: Paya Lebar * Working hours: Weekdays 11am - 7.30pm, Sat/Sun 9am - 5.30pm * Salary: $2,000 - $2,800 * Respond promptly and eloquently to all schoo Job ID: 18067 Location: Paya Lebar Working hours: Weekdays 11am - 7.30pm, Sat/Sun 9am - 5.30pm Salary: $2,000 - $2,800 Respond promptly and eloquently to all school-related emails, phone calls, messages and in-person enquiries/matters Develop best practices for Front-of-House management and create organisational structure to addressing all administrative matters pertaining to the school Ensure optimal operational function of dance studios, and being the point of contact for all operational needs Oversee efficient studio usage turnover by ensuring timely start and end times for all classes Be an expert of all school programme offerings, fee structures, enrolment procedures and staff profiles, ensuring critical and accurate information is conveyed to all interested parties Introduce and onboard new or returning students (and parents/guardians) in a clear, structured and personable process Be a voice of professionalism and tact in the handling of all enquiries, feedback or comments that are brought forward Oversee school calendars and collate customer feedback for management review Work closely with Management Team to execute vision & goals Job Requirement Prior experience in a customer-facing role and ability to demonstrate exemplary customer service Keen attention to detail and highly organised work approach Proven ability to multi-task and prioritise workload Proficient in Microsoft Office (Word, Excel) Interested applicants, kindly send your updated resume to Joanne (R21101135) [HIDDEN TEXT] with the email subject header ' Job Application for 18067, Administrative Executive (Customer Service)'. Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities. By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration. Please find Privacy Policy Agreement from the below link. http://www.pasona.com.sg/privacy.html Pasona Singapore Pte Ltd Joanne Yeo Min Qian EA License No:90C4069 Registration No.: R21101135