Job Description

Job Purpose

The Administrative Officer in Revenue Operation shall perform station revenue reconciliation, card ticketing operations and PTC fare evasion administration functions. The role is expected to provide operational reporting and updates of the functions to Manager, Revenue Operations.

Responsibilities

• Ensure that manual payment or wavier in the PSM Manual record are supported with the following:

1. Payment in lieu of cash for top up to be supported by TUK or GTM value not encoded receipt.

2. Refund based on Refund Letter.

3. Refund based on TUK and GTM receipt.

• Perform shift-end cash reconciliations for stations assigned.
• Perform card sales reconciliations for stations assigned; and ensuring that opening and closing balances are correct.
• To summarize station \xe2\x80\x9cvalue-not added\xe2\x80\x9d and reconcile to TransitLink for reimbursement.
• Reconcile the Penalty Fees collected by station staff and report status to the Manager in-charge of liaison with PTC/LTA.
• Raise cash or card discrepancies to the supervisor to follow-up with station staff or Cash Handling Contractor.
• Generate monthly PSM statistics for Finance Department.
• Any job-related duties which are assigned by supervisors.

Qualifications & Work Experience

• GCE \'A\' level / Diploma
• Experience in cash reconciliation or financial accounting

Skills and Competencies

Technical skills include:

• Proficient in Microsoft Office (Excel, PowerPoint and Word)
• Good with numbers and basic understanding of financial accounting processes
• IT savvy with enterprise systems and digital systems

Generic skills include:

• Excellent multitasking skills
• Team player
• Good time-management skills
• Meticulous and able to work under stress and tight deadlines
• Great interpersonal and communication skills

SMRT Trains Ltd was incorporated in 1987 and operates Singapore\'s first mass rapid transit system. Today, we manage and operate train services on the North-South Line, East-West Line, the Circle Line, the Thomson-East Coast Line, and the Bukit Panjang Light Rail Transit. With over 5,000 employees, more than 250 trains, and 141 km of rail tracks across 108 stations, we serve millions of commuters daily.

About SMRT Corporation

SMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.

An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter \xe2\x80\x93 we take care of you and your well-being. Your Work Matters \xe2\x80\x93 your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters \xe2\x80\x93 we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.

Come onboard the SMRT journey today.

Vision
Moving People, Enhancing Lives

Core Values
Respect, Integrity, Service & Safety, Excellence

SMRT Corporation