Job Description

Administrator II (Program)

Job Responsibilities

Interface with customer, which includes the following:

Manage New Product Introduction (NPI), small lot quantity or SBR builds based on customer request. Understanding the product data package release by customer and work with Customer Focus Team (CFT) to set up the Device Master Records (DMR) in Agile/Oracle. Demand management - analysis customer demand fluctuation, prior to loading into MRP system. Work closely with Project SCP on material clear to build. Also, to work with Production to fulfill customer delivery expectation. Change management - working with Customer Focus Team and Product Data Management (PDM) upon receiving Engineering Change Order (ECN) from customer. Work on pricing (such as quarterly product selling price, NRE cost, rework cost and any other special charges if applicable) for submission to customer. To uphold Plant Key Performance Indicator (KPI), such as On-Time delivery, Account receivable (following up with customer for any overdue invoices), timely E&O clearance with customer etc. Preparation of PowerPoint presentation package for events such as QBR or customer visit, as well as hosting the customer during plant visit. Monitoring of production output and arranging of delivery to customer. Proper housekeeping of documentations. Manage other adhoc duties that may be assigned by Program Manager.

Job Requirements

Degree / Diploma in any discipline or equivalent. Minimum 2 years of experience in Electronics Manufacturing industry or in a related field, as well as customer / account management background is preferred. Proficient in MS office applications, particularly in Excel (e.g., pivot tables, vlookup) and PowerPoint. Proficient in Google sheet, Google drive and Google Slides. Good communication skills. Demonstrated attention to detail. * Able to work independently, fast learner and proactive.