Job Description

Job ID:38738
Location: Singapore
Position Type: 7 Months Contract

Administrator (Service Delivery Support) \xe2\x80\x93 7 months Temp

Lloyd\xe2\x80\x99s Register

Location: Singapore

What we\xe2\x80\x99re looking for

We are looking for an experienced Indoor Sales Coordinator or Sales Administrator for 7 months. Contract Period is from 9th Oct 2023 till 9th Apr 2023 at salary of SGD 3,500 a month payrolled via partner agency.

What we offer you

• Global Organisation
• Collaborative working environment
• Hybrid working arrangement

The role

Service Delivery Support (SDS) is the key support role at Lloyd\xe2\x80\x99s Register, supporting our customers end to end, from quote to invoicing for services delivered across South Asia Middle East & Africa Marine and offshore. The Service Delivery Support Team act as an interface between surveyors, sales, external clients and finance, ensuring we deliver a high-quality service to the needs of our assigned internal and external clients is at the core of all we do. This is achieved by working closely in a team with Surveyors and Team Leaders from the Service Delivery as well as Sales team members and other Central Support Services.

In SDS, we are accountable for the quality of our work, information in our systems and revenue we generate. This profile outlines the vision of how the Service Delivery Team will operate. The role profile is intended as a guide with the assumption that the composite team will deliver the results and capabilities required to ensure the end to end service and KPI\xe2\x80\x99s required by the Service Delivery team.

Key Responsibilities:

• Manage service delivery support process and perform the following activities in SAP system:
• Create a Sales Order / Service Order correctly to enable proper resourcing and produce accurate, timely invoices.
• Set up \xe2\x80\x98Contract\xe2\x80\x99 (Field Service and Repair) or \xe2\x80\x98 Project\xe2\x80\x99 (Projects) for the agreed scope of work and assign a Responsible Person.
• Monitor generic mailbox for client requests and respond to the enquiries within SLA.
• Monitor tasks in SAP dashboard and Not Invoice Time and Expenses (NITE).
• WIP management and/or debts monitoring
• Create quotations where necessary with appropriate pricing, gain approval for quotes
• Set up contractor correctly, ensure purchase order (PO) is approved, services are receipted so client can be invoiced

What you bring

• A degree within a relevant field of study, or an equivalent combination of education and experience.
• PC-literate; high affinity to work with professional business-systems (i.e. SAP); previous experience with working with SAP ByD or other ERP system of advantage.
• Fluent in English skills in both written and verbal communications with ability to liaise effectively with internal and external personnel. Supporting Malaysia and Indonesia, Malay or Bahasa languages capability would be added advantages.
• Strong organizational skills, meticulous with the ability to adapt and multi-tasking.
• Effective time management with the ability to work under pressure and meet demanding deadlines.
• Self-motivated with an aptitude to work without direct supervision and willing to take the initiative.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry\xe2\x80\x99s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd\xe2\x80\x99s Register is wholly owned by the Lloyd\xe2\x80\x99s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd\xe2\x80\x99s Register colleagues and Lloyd\xe2\x80\x99s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply

We hire people with a wide variety of skills, experience, and backgrounds. This includes people with disability, women, people identifying as LGBTIQIA+, culturally and linguistically diverse people, careers, and other varied groups.

We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you.

If you don\'t tick every box in these ads, please don\'t rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing

If you have further questions about this role, please contact us at and we will respond to you as soon as possible.

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The Lloyd\'s Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, on land and in the air - for the benefit of the public and the environment. ( ).

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