The specific responsibilities include but are not limited to below:
Enquiry management - quick and appropriate response to inbound enquiries via website, emails, telephone, zoom calls and walk-ins.
Timely and pro-active follow-ups on all leads to convert them into engaged prospects and finally long term customers.
Being highly responsive and proactive in all customer facing tasks.
Making sure that all potential customers are delighted with their experience of OWIS regardless of whether they enrol their children or not.
CRM (HubSpot) management - manage all communications & lead management processes on HubSpot.
Working with the finance team, marketing team, academic team, operations team and all other relevant internal stakeholders to ensure the smooth running of the admissions department.
Any other ad hoc responsibility assigned by the reporting manager
Requirements
Bachelors degree required.
Minimum of 2 years experience in a sales or business development role.
Experience in admissions for K-12 international schools is preferred.
Masters degree preferred, but not required.
Good interpersonal skills and communication skills
Ability to work with an International team
Detail-oriented
Proactive sales skills
Meticulous, organised and possess good administrative skills
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