Position Title: Operations Coordinator (Air Export)/Air Export Operations Coordinator
Working Location: Changi Airfreight Centre
Working Hours: 5.5 days (Monday - Friday; 8.30am - 5.30pm, Saturday; 8.30am - 12.30pm)
Salary Package: Up to $2,800 + Variable Bonus
Duration: Permanent
Key Responsibilities
Coordinate and manage air export operations, including booking with airlines and executing Air Waybills (AWBs).
Liaise and communicate with shippers, customers, and overseas agents via email to ensure smooth operations.
Update clients on uplifting status, ensuring transparency and timely communication.
Prepare and submit Advance Export Declarations (AEDs) in compliance with export regulations.
Manage invoicing processes, ensuring accuracy and timeliness.
Resolve any issues or discrepancies related to air export operations.
Maintain accurate records of all air export activities.
Collaborate with internal teams and external partners to improve air export processes.
Ensure compliance with all company policies and industry regulations.
Provide exceptional customer service, addressing customer concerns promptly.
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Candidates without experience are welcome to apply as training will be provided.
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