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Job Scope
- Attend to customers\xe2\x80\x99 inquiry
- Prepare and process Air Export booking request
- Arrange for collection of cargo at customers\xe2\x80\x99 premise
- Provide booking confirmation and flight details to customers
- Mange customers\xe2\x80\x99 expectations and complaints
- Correspond with overseas offices on shipment status and inquiries
- Verify invoices from vendor
- Prepare customers\xe2\x80\x99 report
Requirement
- Must be familiar with Microsoft Word and Excel
- Must be able to work independently
- Must be able to converse in English through email and phone
- Must possess a sense of urgency and responsibility in work
- Outgoing personality
- Willing to learn with good attitude
- Prior work experience in this industry is not required, but will be an advantage
- Fresh / without experience can apply as training will be provided
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