Facilitate door-to-door shipments (exports and imports), including but not limited to transhipments, by coordinating various activities.
Process airway bills, receive bookings, and provide customer service, while arranging for transportation and complying with EDI and CCN requirements.
Ensure compliance with customs formalities by sending instructions to the customs broker, providing pre-alerts, monitoring shipment status, and handling shipment billing and/or invoicing.
Label cargo and communicate with the warehouse regarding cargo details and movements, such as receiving and deliveries.
Collaborate with project managers to coordinate shipments, devise strategies, and execute adhoc instructions.
Plan consolidations to optimize efficiency and minimize costs.
Handle customer inquiries and complaints in a timely and satisfactory manner.
Secure flight bookings with carriers and/or master loaders, while maintaining positive relationships with them.
Perform general administrative duties as required.
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RK Recruitment Pte Ltd | EA License No.: 20C0280 Foo Xin Yi | EA Personnel No.: R22110240
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