Air & Sea Freight Customer Service Executive
SG, Singapore
Job Description
Air & Sea Freight Customer Service Executive
Location:
CIAS Cargo, Changi, SingaporeSalary:
S$2,400 - S$3,000/month + performance-based bonusesEmployment:
Full-Time, PermanentWorking Hours:
Monday - Friday, 9:00 AM - 6:00 PMWhy This Role
Join a renowned air cargo and logistics company with a global presence in 42 countries. Build on your prior cargo or logistics experience in a hands-on, operational role while working in a collaborative environment that offers structured mentorship and career progression.
Key Responsibilities
Manage customer inquiries and bookings across air and sea freight services Coordinate with overseas agents, shipping lines, and internal teams to ensure timely deliveries Handle documentation, customs clearance coordination, and shipment tracking Provide shipment updates and resolve client or stakeholder issues promptly Maintain accurate records to ensure consistent end-to-end service
Requirements
Prior experience in air or sea freight operations, cargo coordination, or logistics Strong communication and interpersonal skills Organized, proactive, and detail-oriented Ability to multitask and solve problems independently
Benefits
Performance-based bonuses Structured mentorship and career advancement pathways Supportive and inclusive workplace culture
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Job Detail
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Job IdJD1594132
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSG, Singapore
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EducationNot mentioned